Help with The Barclays app
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Can I change my statement date and how often I get them?
Yes, you can do it in either Online Banking or by Telephone Banking.
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How old do I have to be to do my banking online?
See how old you have to be to register for Barclays Online Banking, and what kind of account
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Why can’t I see all my accounts in the Barclays app but I can online?
It could be because you have more than one Online Banking profile. You can find out what
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What should I do if I get an error message when trying to update my personal contact details in Online Banking?
See what to do if you're having difficulty updating your personal details in Barclays Online
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How can I change my Offset arrangements?
You can change your Barclays offset arrangements in Online Banking. See how here.
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What do I need to do if I forget my memorable word?
See how you can get a reminder of your memorable information for Barclays Online Banking here.
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How do I cancel a cheque?
You can stop a cheque made from your Barclays account in Online Banking. See how here.
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Can I manage my mortgage online?
You can manage your mortgage in Online Banking and in our Barclays Mobile Banking app. Find
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How do I start using Barclays Blue Rewards once I've joined?
Find out how to start using Barclays Blue Rewards in Online Banking or on the Barclays Mobile
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What does the 'save your membership number and surname' tickbox do?
This means that you won't have to enter your details next time you log in to Barclays Online
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